WSQ Manage Communications in a Creative Environment

This unit covers managing communications within creative and technical teams, with contractors/sub contractors as well as the general public. It involves understanding that people have different communication styles and that to be a competent communicator, adapting communication style to be more readily understood is crucial. The unit offers participants an understanding of how to negotiate, how to communicate with tact and reach agreements.

The unit also covers issues of confidentiality, treating others courteously and being self aware. Participants are expected to have attained a communication level at least equivalent to the WSQ Level 7.

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