WSQ Manage Communications in a Creative Environment

SSG Course Ref No.: CRS-Q-0009831-CI / Funding Validity Period: 21 Nov 2016 - 30 Apr 2020

This unit may be taken as part of the WSQ Diploma in Film & Television (Audio Engineering and WSQ Diploma in Film & Television (Script).


Manage negotiations with tactful communication that is essential to achieve mutual agreements in a creative environment.



This unit covers managing communications within creative and technical teams, with contractors/sub contractors as well as the general public. It involves understanding that people have different communication styles and that to be a competent communicator, adapting communication style to be more readily understood is crucial. The unit offers participants an understanding of how to negotiate, how to communicate with tact and reach agreements.

The unit also covers issues of confidentiality, treating others courteously and being self aware. Participants are expected to have attained a communication level at least equivalent to the WSQ level 7.


Learning Outcomes

  • Manage communications in the production team, wider colleagues, contractors, and members of the public to maximise effective performance
  • Identify accurately preferred communication styles in others
  • Use appropriate communication styles to meet the needs of others
  • Conduct negotiations to achieve agreement


Who Should Attend

Professions in the Creative Environment


(Duration) Date

(24 Hours) -

Registration Closing Date: -



7:00pm to 10:00pm (Weekdays)

9:00am to 6:00pm (Saturdays)


Fees (Inclusive of 7% GST)

Application Fee: S$53.50 -Waived-


Course Type: Category A

SSG Funding* (70%)

MCES or ETS Funding* (90%)

WTS Funding* (95%)

Full Course Fee S$2,600.00 S$2,600.00 S$2,600.00
SSG Funding (S$1,820.00) (S$1,820.00) (S$1,820.00)
Nett Course Fee S$780.00 S$780.00 S$780.00
7% GST S$54.60 S$54.60 S$54.60
Total Fee Payable S$834.60 S$834.60 S$834.60
Additional Funding (S$0.00) (S$520.00) (S$650.00)
Nett Fee Payable S$834.60 S$314.60 S$184.60

*SkillsFuture Funding (SSG Funding), Mid-Career Enhanced Subsidy (MCES Funding), Enhanced Training Support for SMEs (ETS Funding), Workfare Training Support Scheme (WTS Funding) - Fundings from SkillsFuture Singapore (SSG) are applicable to Singapore Citizens and/or Permanent Residents only. Terms and conditions apply. For more information on funding available, click here


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