WSQ Plan, Develop and Support Crisis Communications

SSG Course Ref No.: CRS-Q-0025053-CI / Funding Validity Period: 24 Nov 2016 - 30 Apr 2019


Learn effective crisis management skills and how to respond effectively to the media and public during a trying situation.



This unit covers competencies needed to provide direct support in Crisis Communications. It also covers competencies needed to plan, develop and support the organisation’s crisis management process.  A good appreciation and understanding of the whole process of crisis management will enable trainees to perform their assigned roles more effectively.


Learning Outcomes

  • Participate in planning, developing and supporting a crisis management plan that will effectively respond to all types of crisis.
  • Communicate and respond effectively during a crisis by managing the media, the public and supporting organisational spokespersons
  • Manage the Crisis Communications process in support of the overall Crisis Management effort based on the organisation’s objectives and industry best practices
  • Develop and help manage the Crisis Communications teams with effective team management techniques


Who Should Attend

  • Public Relations Executives and Managers
  • Professionals and Executives who need to deal with crisis situations either in a direct or supportive roles
  • Appropriate staff in PR agencies


(Duration) Date

(2 Days) 21 to 22 February 2019



9:00am to 6:00pm


Fees (Inclusive of 7% GST)

Application Fee: S$53.50 -Waived-

Course Fee: S$1,284.00

Course Type:   Category B  
C o u r s e   F e e   A f t e r   S u b s i d y *



Singapore Citizens and Permanent Residents S$1,134.00
SkillsFuture Mid-Career Enhanced Subsidy S$784.00
Workfare Training Support Scheme (WTS) S$144.00



Singapore Citizens and Permanent Residents S$1,134.00
Enhanced Training Support (ETS)# S$784.00
Workfare Training Support Scheme (WTS)# S$144.00

#Applicable only to Small Medium Enterprise (SME).

*Terms and conditions apply. For more information, click here




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