WSQ Plan, Develop and Support Crisis Communications

SSG Course Ref No.: CRS-Q-0025053-CI / Funding Validity Period: 24 Nov 2016 - 30 Apr 2020


Learn effective crisis management skills and how to respond effectively to the media and public during a trying situation.



This unit covers competencies needed to provide direct support in Crisis Communications. It also covers competencies needed to plan, develop and support the organisation’s crisis management process.  A good appreciation and understanding of the whole process of crisis management will enable trainees to perform their assigned roles more effectively.


Learning Outcomes

  • Participate in planning, developing and supporting a crisis management plan that will effectively respond to all types of crisis.
  • Communicate and respond effectively during a crisis by managing the media, the public and supporting organisational spokespersons
  • Manage the Crisis Communications process in support of the overall Crisis Management effort based on the organisation’s objectives and industry best practices
  • Develop and help manage the Crisis Communications teams with effective team management techniques


Who Should Attend

  • Public Relations Executives and Managers
  • Professionals and Executives who need to deal with crisis situations either in a direct or supportive roles
  • Appropriate staff in PR agencies


(Duration) Date

(2 Days) 19 to 22 February 2020 (Assessment on 21 February 2020)

Registration Closing Date: 29 January 2020



9:00am to 6:00pm


Fees (Inclusive of 7% GST)

Application Fee: S$53.50 -Waived-


Course Type: Category A

SSG Funding* (70%)

MCES or ETS Funding* (90%)

WTS Funding* (95%)

Full Course Fee S$1,700.00 S$1,700.00 S$1,700.00
SSG Funding (S$1,190.00) (S$1,190.00) (S$1,190.00)
Nett Course Fee S$510.00 S$510.00 S$510.00
7% GST S$35.70 S$35.70 S$35.70
Total Fee Payable S$545.70 S$545.70 S$545.70
Additional Funding (S$0.00) (S$340.00) (S$425.00)
Nett Fee Payable S$545.70 S$205.70 S$120.70

*SkillsFuture Funding (SSG Funding), Mid-Career Enhanced Subsidy (MCES Funding), Enhanced Training Support for SMEs (ETS Funding), Workfare Training Support Scheme (WTS Funding) - Fundings from SkillsFuture Singapore (SSG) are applicable to Singapore Citizens and/or Permanent Residents only. Terms and conditions apply. For more information on funding available, click here




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